Leads → Quotes → Bookings → Invoices → Payments. Manage all your Back Office from WhatsApp or Web.
🤖
🎙 Voice First
Send us a voice note. Your WaPay personal assistant does the rest.
Run your back office hands-free. Talk to WaPay on WhatsApp or via the Web Agent in plain English and we turn it into the invoice, quote or payment request. Driving between jobs? Holding a wrench? Both hands dirty? Tap, talk, done.
🎤 Say something like…
🎤"Charge Thabo Mokoena R6,000 for fixing the boiler"→ payment link delivered, card pays in seconds
🎤"Send an invoice to Sipho Ndlovu R9,000 for paint job"→ VAT-compliant invoice raised + sent
🎤"Send Nomsa Dlamini a quote for R10,000 for landscaping"→ quote sent, customer accepts in one tap
🎤"What am I owed?" · "Top customers this year?"→ live answer in WhatsApp, no dashboard needed
Or tap from the menu
💸Payment request — name + amount, customer pays by card
📄Raise invoice — full form via in-chat Flow, photos + VAT
📝Create quote — preview, send, customer accepts in one tap
📅Bookings — schedule a job, drag to reschedule
📊KPIs — earnings, top customers, overdue, this week
🌐Dashboard — one-tap link to the web app
⚙️Update details — change name, email, business info
🆘Help — what can I ask, examples + walk-throughs
No app to learn. No menus to memorise. No keyboard tapping.
Just send a quick voice note — WaPay does the rest.
Send a quote to your customer in WhatsApp with one-tap Accept and Decline buttons. Manage drafts from your own chat — Send, Modify or Cancel — without ever leaving the conversation.
Quote numbering (QUO-NNNN) with status tracking
Customer accepts or declines in one tap from WhatsApp
Auto-reminder to the customer if there's no response after 3 days
Accepted quotes pre-fill a booking with the line items
Filterable list view on the dashboard with status pills
📅
Bookings
Manage bookings or schedule jobs on a month, week or day calendar. Drag a block to reschedule, drag its edge to extend. Let WaPay auto-raise the invoice when the work is booked or when you mark it complete.
Month, week and day calendar views
Drag-to-reschedule with 15-minute snap and conflict detection
Raise VAT-compliant invoices in seconds — from WhatsApp or the dashboard. Pull lines from your product catalog or from another booking; tweak free-text on the fly.
Branded PDF with your logo, address, bank account number and VAT number
Attach photos and documents straight from your phone
Status pills: draft, sent, overdue, paid, cancelled
Per-line VAT rates with custom rates supported
💳
Payments
Customers pay by card via Stripe in one tap from the WhatsApp message. Money lands in your bank — never in WaPay's. Platform fee is only deducted on successful payments.
Stripe Connect direct payouts in your local currency
Detailed fee breakdown — Stripe + WaPay per payment
Automatic WhatsApp reminders on day 3, 10 and 21
Payment history with searchable export
🧾
VAT Reports
See your VAT collected per period, broken down by rate, and export a SARS-ready CSV for your accountant in one click. Custom VAT rates beyond the country defaults are supported.
Filter by month, quarter or custom period
Country-specific rate sets (15%, 20%, 21%, etc.)
Define your own custom VAT rates on Profile
One-click CSV export for SARS / HMRC filings
👥
Customers
Auto-registered the moment a customer WhatsApps you. Every job, invoice and payment is tied to them — open a customer to see the full history at a glance.
Single-step WhatsApp registration with auto phone verification
Job, invoice and payment timeline per customer
Customers can be linked to multiple businesses over time
Opt-out handling with audit trail
📦
Products & Services
Save the things you sell most — services, materials, callouts — with price, VAT rate and unit. Pre-fill any invoice or booking line in one tap; type free-text whenever you need to override.
Per-product VAT rate (mix 15% materials with 0% zero-rated items)
Unit label support (hour, m², each, day…)
Picker on invoice and booking line items
Soft-delete keeps historical invoices intact
👥
Team & roles
Invite teammates with their own login and WhatsApp number — one business, shared customers, invoices and bookings. Role-based access so apprentices, admins and accountants each see what they need.
Four roles: owner, admin, employee, viewer
One-tap WhatsApp invite — invitee just sets a password to join
Per-teammate audit trail on every invoice + customer message
Switch businesses from the header if you run more than one
Last-owner protection so the business can never be orphaned
🔗
Accounting integrations
XqbSXero · QuickBooks · Sage
Two-way sync with the books your accountant already uses. Invoices, payments and customers flow into Xero, QuickBooks or Sage automatically — no double entry, no end-of-month catch-up, no spreadsheet bridge.
One-tap OAuth connect — no API keys to copy or share
Sync activity log with auto error-recovery on connection blips
Configurable accountant email digest as a fallback or extra channel
🤝
Refer & earn
Know another tradie running the same shop on WhatsApp + a notebook? Invite them to WaPay and earn 10% of every fee we collect on their payments — passive income for as long as they're with us. Adds up fast as your network grows.
10% of WaPay's 1% platform fee — paid monthly, for life
One unique link to share; no codes to type, no portal to hunt for
Monthly earnings summary delivered to your WhatsApp
Settles by PayShap — or auto-payouts via Stripe Express
Track your referrals, commissions and payouts in real time