Booking and scheduling for small businesses
Booking and scheduling software for small businesses and sole traders. Agree the time in WhatsApp or add it in the web app, and WaPay confirms it to both of you.
Bookings pinned down the moment they're made
Set your working hours once and WaPay books inside them. When a customer accepts a quote, or you start a booking from the menu, WaPay suggests the first free time. You accept it or offer another, and the customer accepts or asks for a different time. Any change from the customer comes back to you to approve, so you stay in control of your week.
Once it's agreed, both of you get a confirmation on WhatsApp. The customer's includes a booking page with an Add to calendar button, and the booking appears in your Bookings list in the web app. The day before, the customer gets a reminder, and each morning you get a summary of the day's bookings.
Book on WhatsApp or in the web app
Offer a time from your phone in a few taps, or plan the week at your desk.
- Tap Menu → Book a Job and pick the customer and the job.
- WaPay suggests the first free time from your working hours. Tap Accept or Modify.
- Your customer gets the booking request and taps Accept, or asks for another time.
- Once agreed, you both get a confirmation. The customer can add it to their calendar.
- Set your hours once in Availability. Times outside them can't be booked.
- Open Bookings and tap + New Booking.
- Choose the customer, the time and the job. WaPay warns you if it overlaps another booking.
- Start, complete or cancel the booking from its page, and create the invoice when the job is done.
What WaPay handles for you
- Bookings only inside the working hours you set
- A warning before any booking that overlaps another
- Confirmations to you and the customer on WhatsApp
- An Add to calendar file on every booking page
- A reminder to the customer the day before
- A morning summary of your day's bookings
Booking questions
Can customers choose their own time?
They can ask for a different time when they get your booking request. Their request always comes back to you to accept, so nothing is confirmed without you.
Does WaPay sync with Google Calendar or Outlook?
Not yet. Every booking has an Add to calendar file that works with Google Calendar, Outlook and Apple Calendar, and the web app keeps all your bookings in one list.
How does WaPay stop double bookings?
Bookings can only go inside the working hours you set, and the web app warns you before saving a booking that overlaps another.
Do customers get a reminder?
Yes. The customer gets a WhatsApp reminder the day before, and you get a summary of each day's bookings in the morning.
